Human Powered Sampling™
At Innovate, we are the ultimate tech enthusiasts, but we understand that business is conducted between real people. Human Powered SamplingTM emphasizes that, to succeed, we must communicate.
We embody this in our approach to every project, in speaking to each other, understanding each other’s needs, and always striving to exceed your expectations.
Our Commitment to Getting It Right
Have a question? Need someone to walk you through an aspect of your project? Don’t spend your time waiting for emails — reach out to a live member of the Innovate team any time, for any reason. Our commitment to you means:
- Around the clock, 24/7, 365 days a year of real human availability.
- Clients are matched with a bid representative who has specific vertical expertise.
- Each client is assigned a dedicated project management team.
- Client preferences are documented for complete knowledge transfer across work shifts.
- Open door, direct access to Innovate’s owners.
Ensuring Success from the Start
We want every project to be a success, and everything we do works toward that goal. Quick responses, clear communication from day one, and frequent check-ins at every stage of the project. We offer:
- The fastest bidding turnaround time in the industry.
- Kick-off calls to assure everyone involved understands the goals and objectives of your project.
- Post-survey closing discussion and data quality checks.
We will work with you at every step of the process to ensure you have full transparency into your project. Pick up the phone and know that a dedicated project manager will be on the other side, ready to answer any questions you might have.
Whether you have an urgent bid request that needs immediate attention or a simple question you need to run by a member of the Innovate team, we’re here for you.
Contact Innovate today to learn more about our Human Powered SamplingTM approach or to discuss an upcoming project need.